Graham Knight

Founder and Managing Director of GSK Insurance (established in 1981). Graham draws upon more than 50 years’ experience in the insurance industry, working in both insurance and broking across various private, public and government sectors in Australia.

208 articles published

The role of couriers in supply chain management

Couriers InsuranceSeptember 20, 20233KViews 0Likes 0Comments

Imagine a well-oiled machine where each cog plays its crucial part, and a hiccup in just one could bring the entire system to a grinding halt. That's the role of couriers in supply chain management. In the realm of logistics services, couriers ensure a seamless transition from the warehouse to the customer’s doorstep, show how indispensable they…

The digital revolution: how insurance technology is transforming the industry

Business Insurance, Cyber Insurance, Insurance BrokerJuly 30, 20232KViews 0Likes 0Comments

When it comes to insurance technology, we're currently in the midst of a sweeping digital transformation that's redefining the insurance sector. This revolution isn't merely nudging traditional business models; it's dramatically reshaping them, uncapping fresh opportunities while presenting an array of significant challenges. The insurance technology arena isn't just a backdrop, but a dynamic participant in this…

Future of the insurance industry | GSK Insurance

The next frontier – what’s the future of the insurance industry?

General, Insurance BrokerJuly 27, 202328KViews 0Likes 0Comments

Insurance is evolving. The insurance industry is being swept up in a whirlwind of innovation, fueled by groundbreaking advancements in technology and a rapidly shifting landscape. From the explosion of big data and the rise of next-gen AI, to the integration of blockchain technologies and the adoption of new strategies and regulations - the face…

Staying on track: how often should a financial plan be reviewed?

Financial Advisor, GeneralJuly 26, 20231KViews 0Likes 0Comments

Understanding how often a financial plan should be reviewed is a bit like planning a road trip. You've got your destination in sight (your financial goals), you've planned out your route (your financial plan), but to ensure you stay on track, you need to make regular pit stops to check your progress and adjust your course…

The best courier delivery apps in Australia

Couriers InsuranceJune 27, 20232KViews 0Likes 0Comments

With rising customer expectations and intense competition, courier businesses need every edge they can get. While traditional GPS apps like Google Maps may offer basic routing features, they lack the specialised tools needed to optimise your deliveries. This is where the best courier delivery apps come into play. Let’s explore how these apps can improve your…

On demand delivery foe couriers | GSK Insurance

What is on-demand delivery and what does it mean for couriers?

Couriers Insurance, Insurance BrokerJune 7, 20232KViews 0Likes 0Comments

On-demand delivery services are quickly becoming a staple in today's fast-paced world. These services have gained traction among consumers for their convenience and ability to cater to their ever-changing needs. What is on-demand delivery, and why is it so important to couriers globally? What's to come in this new on-demand economy? Dissecting the on-demand delivery…

irritated customer with courier delivery

How to handle difficult customers as a courier

Couriers Insurance, Insurance BrokerMay 31, 202310KViews 0Likes 0Comments

A major part of the courier industry is interactions with customers, but what happens when those customers are difficult? Difficult customers can do more than give you an unpleasant conversation – they could cost you money and time, damage your staff morale and your business' reputation or jeopardise your entire company. As a courier, it is important…

The art of delivery: mastering essential courier skills

Couriers Insurance, Insurance BrokerMay 23, 20232KViews 0Likes 0Comments

The Australian courier industry is expanding, and with low entry requirements, it's no wonder many individuals have embarked on their delivery journeys. Although starting a courier career is accessible to most, it's crucial to master a few essential courier skills to truly thrive in the field. So, whether you're a newcomer or a seasoned courier, focusing on…

Ecommerce logistics – how online shopping is changing the game

Couriers Insurance, Insurance Broker, Truck InsuranceMay 8, 20236KViews 0Likes 0Comments

The rise of online shopping is changing the way that businesses operate. In today's digital age, having an online store is often the make-or-break factor for a business. But it's not just a matter of having a website – ecommerce is a complex and dynamic field, with businesses fiercely competing to optimize their logistics efficiency, speed,…

How to become an independent courier in Australia

How to become an independent courier – the rundown

Couriers InsuranceMarch 30, 20237KViews 0Likes 0Comments

Have you ever wanted to be your own boss and start a business in a booming market? Do you want flexible hours and the opportunity to earn extra money compared to a fixed salary? A career as an independent courier could be just the thing for you. Courier services are in high demand and are projected…

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Author page: Graham Knight